Hello,
When we moved to a new house last week, we moved our VM account as well. All the settings went well and the wireless is perfect in the same room with the router.
On the upper floor, the opposite side of the house, the wireless is poor. I asked the VM technician about the situation and he told me that it may be because of some blockers, white goods etc.
I tried to use powerline adaptors, bought 2 different brands(tplink, BT) to test it but it didn't work. Then I realised that the ethernet connection can not be established with the router.
Later, I tested the ethernet connection with 3-4 different cables and 2 different laptops but they don't work. But at the same time, my TV uses the ethernet port and it's working.
All restarting, resettings are tested but ethernet with laptop or powerlines adaptors is not working but ethernet with TV is working.
Is it the software in the router like this or is there a problem with the router(HUB 3)
Need help, have a great day