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My Hub is showing a constant red light, we have tried all the necessary restarts and other bits that need doing. We have a hub3 that we have had for 7yrs. None of the things have helped. 


Forum Team
Forum Team

Hi Cassman70,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the light on your hub. 

I will private message you now to confirm your details. 


Hi Martin,

thank you for your response, I have sent the relevant details in reply to your pm. What is the next step please. 

Forum Team (Retired)
Forum Team (Retired)

Hi Cassman70 👋

Thanks for your quick replies to the private messages with our team. I'm glad we have been able to get a Technician booked to come and replace your Hub 3. Please do let us know if you need anything else, and we'll be happy to assist.


Reece - Forum Team

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This appears to have been picked up by a colleague who will reply as soon as available Cassman70, thanks for sending the requested details.