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Joining in
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Hub not showing in app

I’ve got the connect app and it keep having trouble finding the hub says someone else is logged in but this can’t be as no one else as the app or log in details , I’ve turned off the hub and put back on this works for a day then back to not finding it again , why is this 

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Alessandro Volta
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Re: Hub not showing in app

The app is rubbish and buggy. 


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Re: Hub not showing in app

Hi Dianem2,

 

Thank you for your post and welcome to the community. 

 

I'm sorry to hear about the issues you're having with the connect app. 

 

Is the app downloaded on multiple devices in the property?

 

^Martin

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