My hub is only connecting to a handful of devices in the house others are seeing the connection and passing security but not connecting to the network or internet. I have restarted, factory reset, and tried manually assigning IPs. It’s pot luck which device is able to connect.
please could anyone help?
I have online exams next week so getting a little desperate with the call centres being shut!
Hi Secil, thanks for getting in touch - apologies for the delay getting back to you.
I'm also sorry to hear about the problems you've had with certain devices connecting.
I've taken a look into this today and there are no known faults or obvious issues - so I', hoping things have improved for you since?
If not let us know what devices are impacted specifically - have you noticed if you're having any problems with wired connections too or does the problem lie with WiFi specifically? Please keep us posted.