Virgin Media Community

[stepsgold]

Hi I denied a connection to a specific device so I went over the admin settings ,I choose the device and then proceeded after that no devices are able to connect to the hub,light is white,I reboot ,,done every thing necessary but no way to connect,the works fine so the signal and everything .i need some help please cause now I m not able to access to the admin settings or the internet,thanks

[legacy1]

Reset the hub

[Steven_L]

Hey @stepsgold,

Sorry to hear of the issues that you're having with connecting your devices to your hub.

Have you been able to get access to your hub since you last posted?

As @legacy1 advised that would be the best way to get your connection back up and running.

Regards

Steven_L