Hub 5

[Bewlaybro]

How do i get hold of a Hub 5 ? I currently own a Hub 4 and feel i'm missing out on the new tech 

[RayW2]

Apparently we 1GB customers aren’t allowed such luxuries 

[Adduxi]

Be careful what you wish for.  Have a read at the threads here revolving around the Hub 5.  Being "newer" is not always a good thing ......

[Nealb]

I’ve been told they don’t have any in stock at the minute? Not sure if that’s true or they just wanted to get me off the phone 😁. They said they would email me when they have them back in stock 

[Bewlaybro]

I got a “not released yet” from an online chat earlier.. curiouser and curiouser 🥴

[Client62]

Hub 5 has far too many known technical defects & security concerns to be on our wish list.

If one is imposed on us it will be used in Modem mode with a 3rd Party Router from day one.

We are too busy to be wasting time on defective ISP equipment.

[lotharmat]

Same here!

From reading the posts on here - it seems it is buggy as hell in router mode!

[Client62]

Of the cuff Hub 5 issues ...

1) Hub or PSU are dead out of the box or fail in the first weeks
2) DNS lookup manipulation / failure due to time outs.
3) WiFi WPA3-SAE - issues of not working with kit from Apple & HP
4) WiFi fails to work when SSIDs are changed.
5) No data route from 5Ghz WiFi band to 2.4Ghz band hence a 2.4Ghz WiFi printer (from HP, Epson, Canon) may not be reachable / usable.
6) DHCP server failure - blocking devices from reaching the internet
7) VOIP security hole at UDP 5060 on public IP, permitting persistent Ghost calls to affect customers telephones.

Finally : Not a single firmware update or defect fix has been released in the last 12 months.

Items 2 to 6 can be overcome with modem mode and a 3rd Party router.  

But 1 & 7 are issues that affect both Router & Modem mode.

[Tudor]

My Hub5 is excellent ……… always been run in modem mode!

[Client62]

If a Hub 5 arrives here we shall do the same !