Virgin Media Community

[John12026]

Hi app cant find hub 5 

Ive tried manually to reset keeps coming back saying cant see huwent on 192.and got on to setup again changed password ect its still in limbo trying to connect to hub any ideas thanks

[Client62]

The VM Connect app is quite flaky

Connect to the Hub at http://192.168.0.1  take care in the WiFi section the Hub 5 does not always respond well to changes.

[Ashleigh_C]

Hi there @John12026 

Thank you so much for your post and welcome to the team, it's great to have you here. 

I am so sorry to hear that you have faced issues regarding your Connect App and a big thank you to @Client62 for their advise so far. Have you been able to try this step? 

How are things looking since your last post?