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Hub 5 won't connect to V^ box

Joining in

Hi I was upgraded to a HUB 5 it for what ever reason when live at midnight to day so I had a hub for all working fine I switch over the the to the new hub 5 wifi is working and seem to be just as fast but the V6 box will not connect to it by the cable I have tried every think a rest of both the hub 5 and v6 new cable the lot it douse not even register it is connect to the hub 5 in the hub setting page.  

I rang VM how ar elf no help they do not know what to do more do I I know they is an outage of Netflix and the app but I can not even get to that point. 



Does the same network cable work or fail to work with the Hub 5 if you replace the V6 box with a laptop ?

Alessandro Volta

Have you tried another LAN port?

Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection