Virgin Media Community

[donmaca]

Does anyone know what this error message means? Getting it regularly after receiving a Hub 5:

DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;

Also get this message at the same time:

US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;

 Thanks

[donmaca]

Power stats:

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	339000000	6.6	40	QAM 256	26
2	139000000	5.3	40	QAM 256	1
3	147000000	5.1	40	QAM 256	2
4	155000000	5.1	40	QAM 256	3
5	163000000	5	40	QAM 256	4
6	171000000	4.9	40	QAM 256	5
7	179000000	5.2	40	QAM 256	6
8	187000000	5.3	40	QAM 256	7
9	195000000	5.5	40	QAM 256	8
10	203000000	5.3	40	QAM 256	9
11	211000000	5.4	40	QAM 256	10
12	219000000	5.5	40	QAM 256	11
13	227000000	5.4	40	QAM 256	12
14	235000000	5.2	40	QAM 256	13
15	243000000	5	40	QAM 256	14
16	251000000	4.9	40	QAM 256	15
17	259000000	4.7	40	QAM 256	16
18	267000000	4.4	40	QAM 256	17
19	275000000	5	40	QAM 256	18
20	283000000	6.1	41	QAM 256	19
21	291000000	6.7	41	QAM 256	20
22	299000000	7	41	QAM 256	21
23	307000000	6.9	41	QAM 256	22
24	315000000	6.9	41	QAM 256	23
25	323000000	6.6	41	QAM 256	24
26	331000000	6.4	41	QAM 256	25
27	347000000	6.6	41	QAM 256	27
28	355000000	6.4	41	QAM 256	28
29	363000000	6.3	41	QAM 256	29
30	371000000	6.4	41	QAM 256	30
31	379000000	6.4	41	QAM 256	31

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	40	0	0
2	Locked	40	0	0
3	Locked	40	0	0
4	Locked	40	0	0
5	Locked	40	0	0
6	Locked	40	0	0
7	Locked	40	0	0
8	Locked	40	0	0
9	Locked	40	0	0
10	Locked	40	0	0
11	Locked	40	0	0
12	Locked	40	0	0
13	Locked	40	0	0
14	Locked	40	0	0
15	Locked	40	0	0
16	Locked	40	0	0
17	Locked	40	0	0
18	Locked	40	0	0
19	Locked	40	0	0
20	Locked	41	0	0
21	Locked	41	0	0
22	Locked	41	0	0
23	Locked	41	0	0
24	Locked	41	0	0
25	Locked	41	0	0
26	Locked	41	0	0
27	Locked	41	0	0
28	Locked	41	0	0
29	Locked	41	0	0
30	Locked	41	0	0
31	Locked	41	0	0

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

0	49600000	47.8	5120	QAM 64	1
1	43100000	47.8	5120	QAM 64	2
2	36600000	47.3	5120	QAM 64	3
3	30100000	46.8	5120	QAM 64	4
4	23600000	46.8	5120	QAM 64	5

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

0	ATDMA	0	0	0	0
1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0

[jem101]

It's not actually an error message, more informational. DOCSIS modems are constantly making subtle adjustments in response to changing circuit conditions, the Hub 5 just seems to be a bit more 'chatty' in reporting these than earlier models and firmware versions.

[donmaca]

So probably nothing to worry about then... thanks