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Hub 5 no Wi-Fi

Elle09
Joining in

I have had no Wi-Fi since yesterday morning. Our power was off for 30 minutes and once turned back on the Wi-Fi has been unable to connect to any devices. the virgin tv box works but that’s it. 
I’ve been through the forum and completed all of the fixes multiple times. I work from home and this is extremely extremely inconvenient. 
help please!

 

1 REPLY 1

Client62
Legend

Connect a laptop direct to the Hub 5 with a network cable.

Login to the Hub 5 menu at http://192.168.0.1/  find out if it is connected to the Internet

Then check the Wireless settings to see if the Network Name/SSID and Password are still set to the expected values.