Showing results for 
Search instead for 
Did you mean: 

Hub 5 issues

Joining in

Hi all I decided to upgrade my router and speed to the 1g hub 5, I really wish I hadn’t bothered. There has been constant issues with it and the devices around it. First off it’s constantly dropping out of WiFi but the main one which is so annoying is that since having it my LG Bluetooth sub woofer which is connected to my LG sound bar constantly cuts out, this has never done this prior to this hub change. I’ve tried re connecting and re positioning etc etc but nothing, and to think this has gone up another £59 a month for this crap,

can anybody stop me throwing this hub under a bus?? 



The bus is a great idea, do you have a timetable.

This forum is sinking under the reports of Hub 5s with severe defects on WiFi / DHCP / VOIP security / Connection stability / Reliability.

But a 3rd party Router and use the Hub 5 in Modem mode - it is the only way to have a stable service.

Thank you for your reply, have you got any ideas for a good 3rd party router ? I have kids that love vidoe games haha

Very Insightful Person
Very Insightful Person
Whats your budget? What size/layout is your property?

See this old post of mine as a starter for10...

It depends on your requirements for... better routing features, your house layout, size, construction materials, your tech abilities, and of course, budget, ~£40 will get a decent introductory wireless router (TP-Link Archer C6) but 'may' not on its own solve the wifi in your house, wheras spending ~£500 will get the “Rolls Royce” solution of a high-end Wifi6 Router & WAP's or a top end Tri-band Mesh system with WiFi6 (may cost a bit more). You'll probably want something suitable - somewhere within that range - I reckon ~£70-150 is around the “sweet spot” for most standard/average users, and where you would probably need to start for a standard 2/3-story house if it has brick walls. Less for a one-bedroom modern build flat, more for a stone built 8 bedroom mansion

Good options for Access points/Wifi routers/Mesh systems come from Ubiquiti, Asus, TP-Link Deco's M4/M5, Linksys Velop's, Netgear Orbi's (and others) – I would stick with these companies whose business this is - rather than “newcomer” and data-driven” companies like Google, Amazon, etc. Also be sure the router or Mesh specifically says that they have 1GB ethernet ports - some of the cheaper ones only have 100Mbps ports. WiFi6 is also future proofing for faster connections.

Recently, just as an example... three of my friends who all live in brick built 3/4 bed semis, just got TP-Link Deco M5 3-packs (~£150) and all said it is - “absolutely brilliant with excellent wifi speeds in all rooms, the attic and the garden, and the App is a doddle to use”. The first Mesh unit becomes the new router - you need to check whether the one you look at has all the "features” you need. Ethernet ports are usually limited to 1 or 2/unit , so you “may” need to add in an unmanaged GB port switch (<£20) in there as well. My mates also get "full speeds" from the ethernet ports on the Deco's in the remote locations. Finally if you get a 2/3-pack of any Mesh system, which doesn’t cover dead spots everywhere, you can just add in extra unit(s).

Take a look at what fits your needs, tech ability, house layout and budget. Use sites like Techradar & Techadvisor for reviews of "Best Routers" or "Best Mesh". Post again if you want personal recommendations from others on your short list


I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.