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simbobrady
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Hub 5 flashing blue light

Had my Internet completely drop. My router has a flashing blue light. I have attempted  to reset and hard reset which has failed, still got flashing blue lights  with no Internet.

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Luxoflux
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Re: Hub 5 flashing blue light

Same problem, Virgin trial in the WF4 area.

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Adduxi
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Re: Hub 5 flashing blue light

Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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simbobrady
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Re: Hub 5 flashing blue light

Hi thanks for the tip. Unfortunately no issues with broadband in my area according to this

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eateggs
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Re: Hub 5 flashing blue light

I'm in s72 postcode area s hiendley just down the road mines gone off as well on the trial tried ringing virgin gave up on them,

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Keltosh
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Message 6 of 7
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Re: Hub 5 flashing blue light

Yes we are the same, internet disconnected , tried hub 5 reset but blue light on the hub flashing. Area 14 

BD20.

Regards.

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Ayisha_B
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Re: Hub 5 flashing blue light

Hi @simbobrady 👋,

Welcome to our Community Forums and thanks for your post. 

I am sorry for any issues with your service.

Checking our systems, I can see you were impacted by an area outage but this has been verified as resolved. 

Let me know if you still have any problems.

Ayisha_B
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


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