Nothing wrong with broadband coming in house just the hub 5 won't allow all my devices on the WiFi all the time. So a WiFi extenderni use connects and I can c9nnect to that with my Samsung s10+ phone but I can't connect to the WiFi directly. I trys and says no Internet so drops off to 4g.
Some times my smart plugs don't connect which makes them not work with alexa. So 8 can't turn the lights on.
My sons ipad seemed to connect okay today whole my phone in my other hand not 5 ft from the blooming hubb5 couldn't.
I have been In settings on both hub an phone and all is as it should be. If I reboot the hub them it works for an hour or so then I am locked out again. The hub 5 is crap. When I was with bt their WiFi always worked. Even before I renewed my virgi contract in August it worked. Now I am tied in for another w8 months it is only 10% WiFi working