Hi Macrosscriven 👋
We need to complete a Pin hole reset of the Hub in an attempt to resolve any unfound issues. Do this by holding a pen in the reset hole on the back of the Hub for 30 seconds. This will reboot the Hub and reset all Hub settings to default. If you have made any changes to the Hub's wireless settings you may need to reconnect your wireless devices to the Hub as the WiFi settings will now be back to default.
Our diagnostics on your home network and Hub have not found any issues that could account for connection drop-outs. This means that the issues are most likely due to the equipment being used in the home.
All of the available checks have been performed on our network, however, you can also view the service status in your area.
Additionally, it is beneficial to reboot both your Hub and devices occasionally to help maintain a healthy network connection.