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Hub 5 Modem Mode Gone/Not working?

Tuning in

Last week I noticed that our Hub 5 was not in modem mode. I've been using modem mode since installed the Hub 5. When I try to reset modem mode it takes 10 minutes approx to cycle through but when it check it is still in router mode. Hub connected straight through to the network switch and own router turned off and disconnected. Hub cold booted. Any ideas?


Very Insightful Person
Very Insightful Person

Possibly a faulty hub, but what sequence are you following to go into modem mode? Pin hole reset first may help.

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Alessandro Volta

Test with just a PC to the hub in modem mode

or maybe updated the firmware and are reset the hub then modem mode don't work?