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Hub 5 Flashing Red Light

Joining in

Hi, broadband is down since yesterday evening. Area problem yesterday but was notified issues had been resolved this morning. No ongoing issues upon checking in mobile app and website. Called customer services but could not help due to they are having issues themselves and cannot check broadband issues remotely. Reset the Hub multiple times still with the light flashing red. Cables are connected properly. Is there anything I can do or just wait until it just resolves on its own. 


Forum Team
Forum Team

Hi Pachete,

Thanks for posting and welcome to our community 🙂

I've had a look at things from our side, and everything looks to be within the specifications we would expect. How have things been since you posted? Let us know if the light on the hub is still red, or if you're having any connection issues.