Hub 5 Errors.

[worf105]

I have found some errors and would like some advice if I should be concerned.

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	331000000	5.1	39	QAM 256	25
2	139000000	8.6	37	QAM 256	1
3	147000000	8.4	37	QAM 256	2
4	155000000	7.9	37	QAM 256	3
5	163000000	7.6	37	QAM 256	4
6	171000000	7.4	38	QAM 256	5
7	179000000	7.1	38	QAM 256	6
8	187000000	7	38	QAM 256	7
9	195000000	7.1	38	QAM 256	8
10	203000000	6.9	38	QAM 256	9
11	211000000	6.9	38	QAM 256	10
12	219000000	6.5	38	QAM 256	11
13	227000000	5.8	38	QAM 256	12
14	235000000	5.4	38	QAM 256	13
15	243000000	5.2	38	QAM 256	14
16	251000000	4.8	38	QAM 256	15
17	259000000	4.8	38	QAM 256	16
18	267000000	4.7	38	QAM 256	17
19	275000000	4.9	38	QAM 256	18
20	283000000	5.1	38	QAM 256	19
21	291000000	5.4	38	QAM 256	20
22	299000000	5.5	39	QAM 256	21
23	307000000	5.5	39	QAM 256	22
24	315000000	5.4	39	QAM 256	23
25	323000000	5.3	39	QAM 256	24
26	339000000	5.2	40	QAM 256	26
27	347000000	5	40	QAM 256	27
28	355000000	4.9	40	QAM 256	28
29	363000000	4.8	40	QAM 256	29
30	371000000	4.3	40	QAM 256	30
31	379000000	4	40	QAM 256	31

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	39	64	0
2	Locked	37	107	0
3	Locked	37	104	0
4	Locked	37	92	0
5	Locked	37	95	0
6	Locked	38	90	0
7	Locked	38	89	0
8	Locked	38	81	0
9	Locked	38	91	0
10	Locked	38	92	1
11	Locked	38	98	0
12	Locked	38	75	0
13	Locked	38	85	0
14	Locked	38	81	0
15	Locked	38	63	0
16	Locked	38	80	0
17	Locked	38	42	0
18	Locked	38	43	0
19	Locked	38	36	0
20	Locked	38	36	0
21	Locked	38	44	0
22	Locked	39	43	0
23	Locked	39	42	0
24	Locked	39	62	0
25	Locked	39	47	0
26	Locked	40	77	0
27	Locked	40	78	0
28	Locked	40	65	28
29	Locked	40	74	54
30	Locked	40	89	41
31	Locked	40	72	14

[worf105]

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

0	49600000	38.5	5120	QAM 64	1
1	43100000	37.3	5120	QAM 64	2
2	36600000	36.3	5120	QAM 64	3
3	30100000	34.8	5120	QAM 64	4
4	23600000	34	5120	QAM 64	5

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

0	ATDMA	0	0	1	0
1	ATDMA	0	0	3	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0

[worf105]

General Configuration

Network accessMaximum Number of CPEsBaseline PrivacyDOCSIS ModeConfig file

Allowed

1

Enabled

3.1

254k;fg87dsfd;kfoA,.iyewr

Primary Downstream Service Flow

SFIDMax Traffic RateMax Traffic BurstMin Traffic Rate

8690

1200000450 bps

42600bytes

0 bps

Primary Upstream Service Flow

SFIDMax Traffic RateMax Traffic BurstMin Traffic RateMax Concatenated BurstScheduling Type

8689

110000274 bps

42600bytes

0 bps

42600bytes

Best Effort

[worf105]

Network Log

Time	Priority	Description
11-08-2023 19:15:50	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
11-08-2023 19:15:50	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 11 13.;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
11-08-2023 18:10:06	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
11-08-2023 18:10:06	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 13.;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
11-08-2023 18:08:51	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
11-08-2023 18:08:51	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
10-08-2023 17:29:15	critical	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
10-08-2023 16:53:21	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
10-08-2023 16:53:21	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
10-08-2023 15:51:37	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
10-08-2023 15:51:37	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
09-08-2023 20:23:19	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
09-08-2023 20:23:19	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
09-08-2023 19:22:05	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
09-08-2023 19:22:05	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
08-08-2023 19:13:46	error	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
08-08-2023 18:50:47	notice	US profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 11 13.;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
08-08-2023 18:50:47	warning	DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
08-08-2023 18:50:43	notice	REGISTRATION COMPLETE - Waiting for Operational status
08-08-2023 18:50:38	warning	Dynamic Range Window violation
08-08-2023 18:50:38	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
08-08-2023 18:50:38	warning	RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
08-08-2023 18:50:38	warning	Dynamic Range Window violation
08-08-2023 18:50:37	warning	REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
08-08-2023 18:50:32	notice	DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
08-08-2023 18:50:28	notice	TLV-11 - unrecognized OID;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
08-08-2023 18:50:26	warning	DHCP WARNING - Non-critical field invalid in response ;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
08-08-2023 18:50:24	notice	Honoring MDD; IP provisioning mode = IPv4
08-08-2023 18:50:07	critical	No Ranging Response received - T3 time-out;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;
08-08-2023 18:50:01	critical	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
08-08-2023 18:49:43	critical	Cable Modem Reboot via RG reboot command
08-08-2023 18:46:20	critical	No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=xx xx xx xx xx xx ;CMTS-MAC=xx xx xx xx xx xx ;CM-QOS=1.1;CM-VER=3.1;

[Client62 · Accepted solution]

There are some Downstream errors across all channels, now I'd not be concerned unless the numbers started to ramp up and thousands of error were being logged.   If error counts remain stable, then we are are only seeing the result of a past glitch that is re-solved.

With things like this all we can do it check our own cable from the Hub to the wall socket are secure at both ends and if the system is working fine, it is time to enjoy the weekend.

[worf105]

Hi all,

Check the system status again today and found these logged errors increasing. 

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	39	87	0
2	Locked	37	126	0
3	Locked	37	128	0
4	Locked	37	117	0
5	Locked	37	117	0
6	Locked	37	109	0
7	Locked	38	107	0
8	Locked	38	104	0
9	Locked	38	117	0
10	Locked	38	113	1
11	Locked	38	116	0
12	Locked	38	95	0
13	Locked	38	114	1
14	Locked	38	104	0
15	Locked	38	82	0
16	Locked	38	96	0
17	Locked	38	57	0
18	Locked	38	61	0
19	Locked	38	43	0
20	Locked	38	49	0
21	Locked	38	55	0
22	Locked	39	62	0
23	Locked	39	53	0
24	Locked	39	71	0
25	Locked	39	66	0
26	Locked	39	92	0
27	Locked	39	98	0
28	Locked	40	84	28
29	Locked	40	97	56
30	Locked	39	108	41
31	Locked	39	91	15

[carl_pearce]

Nothing to be concerned about.

[worf105]

Hi Carl,

After reading more on these forums and taking in what other have said I decided to turn off the Hib 5 and relocate it . In doing this I could check all the cables are OK and tightened correctly and resetting the Hubs Log. Now when I check I have Zero across the board.

Only errors logged are:

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

0	ATDMA	0	1	0	0
1	ATDMA	0	1	0	0
2	ATDMA	0	1	0	0
3	ATDMA	0	1	0	0
4	ATDMA	0	1	0	0

As far as I can understand, these are nothing to worry about.

Thank again