Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
94 Views
Message 1 of 3
Flag for a moderator

Hub 4 wifi

Hi.

Since getting a hub 4 router we have had massive issues with wifi signal. Our hub 3 worked perfectly. Now our Alexa keeps losing signal and I can't play ps4 games online as signal strength is too weak/intermittent.

Is there anything I can do? Can I have the hub 3 back?!

0 Kudos
Reply
Highlighted
  • 11.99K
  • 934
  • 1.53K
Alessandro Volta
88 Views
Message 2 of 3
Flag for a moderator

Re: Hub 4 wifi

Many people have accepted that the VM Wi-Fi is poor and have purchased third party equipment that is much, much more powerful than the VM supplied kit and once set up have wondered why they waited for so long.

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
0 Kudos
Reply
Highlighted
  • 4.06K
  • 191
  • 320
Forum Team
Forum Team
23 Views
Message 3 of 3
Flag for a moderator

Re: Hub 4 wifi

Good Afternoon Walshy1980,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to hear you've been having issues with the Wi-Fi connection on the new hub 4. 

 

How are the services looking currently? Looking at the stats of the hub and everything currently appears to be within spec

 

Kindest regards,

 

David_Bn

0 Kudos
Reply