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Hub 4 , resetting passwords and WiFi channel names

BobaSolo
On our wavelength

on ‎24-11-2022 12:07

Hi , is there anyone out here that knows why my new hub 4 keeps changing my passwords and my 2 channel (2.4 and 5 ) names back to factory names every so often . Very annoying as some of my WiFi connect devises won't sign back in as they don't recognize the factory names that the hub 4 keeps resetting them to. 

I have security cameras that won't work after the hub changes the channel name back to factory which is kind of pointless.  

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11 REPLIES 11

BobaSolo
On our wavelength
In response to David_Bn

on ‎17-12-2022 08:53

Is it the hub though as I've just had a brand new hub 4 about 6 weeks ago David_Bn

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Tom_W1
Forum Team
Forum Team
In response to BobaSolo

on ‎19-12-2022 10:47

Hi @BobaSolo thanks for your reply.

It's difficult to say in this instance but if David_Bn has advised they've sent you a PM, please reply to their PM and they can continue to discuss things with you there.

Many thanks

Tom_W
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