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Hub 4 resetting constantly

tonytheblue
On our wavelength

Hi, my hub 4 keeps resetting. It's been doing it all day.

I get a solid white light, followed by a flashing white light, then a green before staring again with the solid white light 

Any help greatly appreciated

Thanks, Tony

My Broadband Ping - Broadband
2 REPLIES 2

Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Hi tonytheblue 👋

Thanks for posting, and welcome back to the Forums.

I'm sorry to hear you're experiencing issues with your Hub. I've taken a look on our side and can see that some of the levels on your incoming signal are out of specification and will require a Tech.

I'm going to send a private message, so I can get this booked with you. Please look out for it in the top-right, white envelope.

Thanks,

Reece - Forum Team


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Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Hi tonytheblue 👋

Thanks for providing me an update in a private message. I'm glad to hear things are now resolved after performing a further pin-hole reset.

Please do let us know if you need anything else, and we'll be more than happy to assist.

Thanks,

Reece - Forum Team


New around here? To find out more about the Community check out our FAQ