Virgin Media Community

[naylorgrg]

Hi my hub 4 is really hot to touch. keeps dropping in and out. the fan was really noisy the other day but now i can't hear it. it is not in a hot place and it worrks when i switch it off and leave it for a while and then stops working again

[Travis_M]

Hi @naylorgrg 

Thanks for posting on our community forum and sorry to hear about the issue with your hub

I am going to drop you a private message now to collect some further information - please keep an eye on your inbox for a message from myself

Regards