on 18-11-2023 12:47
Hi does the Hub 4 have status lights on Ethernet ports. Only asking as I had issues with connecting my laptop to the hub and had no internet access. It’s working now.
[MOD EDIT: Subject title changed for clarity]
Answered! Go to Answer
on 20-11-2023 22:29
Hi, i got it sorted by fixing the ethernet properties. I've turned off the WiFi since fixing it and so far no drop connections with using the cable😀. As my previous Hub 3 wouldn't stay on ethernet connection long enough, only for a second or so.
on 20-11-2023 13:38
Hi Hassan69,
Thank you for reaching out to us in our community and welcome, sorry to hear you were facing issues with your Laptop Via a wired connection, I can advised the Hub 4.0 doesn't have lights on the Ethernet ports indicating if the device is connected.
I was able to locate you on our system with the details we have for you, you advised this has now started working, as I cannot see any issues, what was the reason and how did you resolve it?
Regards
Paul.
on 20-11-2023 22:29
Hi, i got it sorted by fixing the ethernet properties. I've turned off the WiFi since fixing it and so far no drop connections with using the cable😀. As my previous Hub 3 wouldn't stay on ethernet connection long enough, only for a second or so.
on 21-11-2023 08:53
Hi @Hassan69 thanks for your reply, that's great news!
If you do need any further help then please don't hesitate to let us know 😊
Many thanks