on 07-01-2021 11:58
I currently have my Hub 4 connected to an Orbi Mesh Wifi Hub (with Orbi as a router not as an AP and the Hub 4 as a modem).
Wifi speed on the 5G wifi from the Virgin hub is c.200mbps (even beside the router) but the speed from the Orbi is only 60-70 (despite it being connected by ethernet cable to the Virgin router that is getting 500-600 mbps).
Turning the Virgin Hub into a modem made no difference.
Any ideas highly appreciated - I have had two Virgin engineers out now and a new Virgin Hub but they do not understand why even the wifi speed from the hub is so low (given only 2 competing wifi routers and we are on an uncongested channels and speedtesting directly beside it)
Cheers
Phil
on 07-01-2021 13:26
@philr123 wrote:Hi found it
100M Full on LAN 1 (where it is connected)
the speed is still 60-70 with no wireless signal from the Hub
Cheers
You won't get a wireless signal from the hub when it's in modem mode either, it is just a modem when in modem mode, nothing else.
on 07-01-2021 13:31
You should connect a pc with a gig ethernet port directly to the hub (in modem mode) to see what speeds you’re getting down from the hub directly to a pc without the orbi in the middle.. this should give you a good indication of whether you’re getting 600mb down to the modem. NB in order to do this, you will need to disconnect everything from the hub, reboot it, and once rebooted connect your PC to one of the ethernet ports...
as for the orbi.. if teh physical link between modem and orbi is negotiated at 1000mb then it feels more likely to be something like QoS that is limiting the speed.. have you turned any form of QoS on? When you switch it on, it should do a speed test and will use the speeds it gets during that test to implement a bunch of QoS rules.. if when you ran that test it was only getting 60-70meg then it’s likely to have implemented a setof rules that will manage traffic within that limit.. you can reset the threshold by running another speed test from the QoS pages in the Orbi management pages, and you want to do this when there’s little/no other traffic on the network.
on 15-01-2021 00:53
As an uodate I have upgraded the router to the 1 gig service and whilst there is still a significant drop in speed between Ethernet connection and the Orbi WiFi even when stood directly by the router it is now 3x faster so works fine