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Archerr
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Hub 4 and Deco mesh system

I am a luddite with absolutely ZERO tech knowledge trying to reinstall my Deco S4 mesh system to the Virgin Hub 4 so my son can play games upstairs. I managed to connect it in my old house but then Virgin delivered a new Hub plus we moved. Now I have no idea how I did it before. Can someone bear to walk me through it as if they’re talking to someone with learning difficulties? For starters, how do I know how to switch the Hub off modem mode or to disable the back-up battery (if there is one) as the Deco instructions demand...? I’ve literally fallen at the first hurdle 😶

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gary_dexter
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Re: Hub 4 and Deco mesh system

Put the hub into modem mode. Allow it 5 minutes then power it off.

Connect the first deco node to the hub.

Power the hub on and wait 5 minutes.

Power on the deco and wait 5 minutes.


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jbrennand
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Re: Hub 4 and Deco mesh system

As Gary says - but make sure the first Deco is set to be in "DHCP&Nat mode" it will be in the settings somewhere - app or instructions should help do that - it "may" be preset that way anyway

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Andrew-G
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Message 4 of 4
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Re: Hub 4 and Deco mesh system

https://www.virginmedia.com/help/virgin-media-hub-modem-mode#hub3orhub4

Then follow the Deco instructions (if they've gone missing there's loads of help on the TP-LInk web site, with how to videos, FAQs and downloadable instructions.

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