on 17-12-2023 12:30
Have a Hub 4 that’s never been touched since installation approx 18months ago
Recently when using the Wi-Fi (Apple devices) I get an error of
Incorrect Password for VMxxxxxxxx
this is now becoming a pain as it’s happening every couple of days and the only ’fix’ is to reboot the router
BUT then have to reset a number of devices that have dropped from the network
any suggestions would be greatly appreciated
on 17-12-2023 14:47
I am all Apple and "collect" these issues. Work through them and see if one solves your issue. Report back if it does.
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APPLE CONNECTION ISSUES
First check this... no connectivity on Apple kit may be a MAC filtering issue for Apple devices - see if this has the solution for you….
https://community.virginmedia.com/t5/Networking-and-WiFi/Intermittent-iPhone-Apple-MacBook-amp-HP-Pr...
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Also, are you running a VPN - if so turn it off and see if that helps - also disable “Private Relay” if thats switched on in your iCloud settings on the phone/mac.
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“LIMIT I.P. TRACKING”
Switching this off solved the speeds issue here….
https://community.virginmedia.com/t5/Networking-and-WiFi/Wifi-slow-on-MacBook-Pro-but-fast-on-all-ot...
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After a MacOS/iOS update, it may auto turn on Automatic Proxy Discovery for all Wi-Fi networks - so turn it off in network settings as per message 7. In iOs go to Settings>WiFi> tap the blue”I” icon and scroll down and make sure Configure Proxy/‘ is set to off - also that Configure DNS and Configure IP are set to automatic
https://community.virginmedia.com/t5/Networking-and-WiFi/Hub-5-macOS-Monterey/td-p/4885920
Cant connect as password is incorrect on iPhone (& Andrex)……. this sorted it…
https://community.virginmedia.com/t5/Networking-and-WiFi/Iphone-can-t-connect-to-Virgin-WIFI-Incorre...
Just moving SIM sorted it here