Showing results for 
Search instead for 
Did you mean: 

Hub 4 Wi-Fi password

Joining in

Have a Hub 4 that’s never been touched since installation approx 18months ago

Recently when using the Wi-Fi (Apple devices) I get an error of 

Incorrect Password for VMxxxxxxxx

this is now becoming a pain as it’s happening every couple of days and the only ’fix’ is to reboot the router

BUT then have to reset a number of devices that have dropped from the network 


any suggestions would be greatly appreciated 



Very Insightful Person
Very Insightful Person

I am all Apple and "collect" these issues.  Work through them and see if one solves your issue.  Report back if it does.



First check this...  no connectivity on Apple kit may be a MAC filtering issue for Apple devices - see if this has the solution for you….

Also, are you running a VPN - if so turn it off and see if that helps - also disable “Private Relay” if thats switched on in your iCloud settings on the phone/mac.


Switching this off solved the speeds issue here….
After a MacOS/iOS update, it may auto turn on Automatic Proxy Discovery for all Wi-Fi networks - so turn it off in network settings as per message 7. In iOs go to Settings>WiFi> tap the blue”I” icon and scroll down and make sure Configure Proxy/‘ is set to off - also that Configure DNS and Configure IP are set to automatic

Cant connect as password is incorrect on iPhone (& Andrex)……. this sorted it…

Just moving SIM sorted it here



I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.