cancel
Showing results for 
Search instead for 
Did you mean: 

Hub 4 Wi-Fi password

m4rkje
Joining in

Have a Hub 4 that’s never been touched since installation approx 18months ago

Recently when using the Wi-Fi (Apple devices) I get an error of 

Incorrect Password for VMxxxxxxxx

this is now becoming a pain as it’s happening every couple of days and the only ’fix’ is to reboot the router

BUT then have to reset a number of devices that have dropped from the network 

 

any suggestions would be greatly appreciated 

 

1 REPLY 1

jbrennand
Very Insightful Person
Very Insightful Person

I am all Apple and "collect" these issues.  Work through them and see if one solves your issue.  Report back if it does.

________________

APPLE CONNECTION ISSUES

First check this...  no connectivity on Apple kit may be a MAC filtering issue for Apple devices - see if this has the solution for you….

https://community.virginmedia.com/t5/Networking-and-WiFi/Intermittent-iPhone-Apple-MacBook-amp-HP-Pr...
___________________________

Also, are you running a VPN - if so turn it off and see if that helps - also disable “Private Relay” if thats switched on in your iCloud settings on the phone/mac.

____________________________
“LIMIT I.P. TRACKING”

Switching this off solved the speeds issue here….

https://community.virginmedia.com/t5/Networking-and-WiFi/Wifi-slow-on-MacBook-Pro-but-fast-on-all-ot...
__
After a MacOS/iOS update, it may auto turn on Automatic Proxy Discovery for all Wi-Fi networks - so turn it off in network settings as per message 7. In iOs go to Settings>WiFi> tap the blue”I” icon and scroll down and make sure Configure Proxy/‘ is set to off - also that Configure DNS and Configure IP are set to automatic

https://community.virginmedia.com/t5/Networking-and-WiFi/Hub-5-macOS-Monterey/td-p/4885920

Cant connect as password is incorrect on iPhone (& Andrex)……. this sorted it…
https://community.virginmedia.com/t5/Networking-and-WiFi/Iphone-can-t-connect-to-Virgin-WIFI-Incorre...

Just moving SIM sorted it here

https://community.virginmedia.com/t5/Networking-and-WiFi/Iphone6s-will-not-connect-to-internet-via-w...

 


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.