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Hub 4 Ethernet intermittently down, now nothing. WiFi works fine

Joining in

Past couple days my ethernet connection has dropped. I run it through a TP-Link connection through the mains into my computer. When the ethernet would drop I would assume it is a service issue and not worry about it. But now it fully does not work in any port on my Hub 4. All I see now is "Unidentified Network" and No Internet. I have done all the reset tricks, power down tricks, different ports. All the same. What is happening, why did this just start? My wires are fine. The only thing hard for me to test is the TP-Link mains connectors, but they show no issue and have never caused me any issues.


Forum Team
Forum Team

Hi @quinnThee 

Thanks for posting and welcome to the community. Very sorry to hear of any broadband issues. I've not been able to locate you from the Forum details provided. 

I'll drop you a PM now to get some details and then hopefully we can fix this for you.

Best wishes.

Forum Team

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