I have recently switched from Bt to virgin gig1 internet.
I have only had Virgin 20 days and was running the same setup on bt with no connection issues ( I only switched due to only being able to get 45mbps speed )
I have had a constant issue with the following connections via wifi & ethernet since day one
Three Xbox's dropping out connection(1x Xbox series x)(1Xbox series s)(1x Xbox one X) connected via wifi first & due to no stability now via ethernet.on both I get the following errors & also am never instantly connected to the internet (I have to wait up to 5 minuets to connect )
DNS isn't resolving
Can't connect to the internet
DNS isn't resolving Xbox server names
I have also had a game download that when connected via ethernet dropped to a speed of 937.44kbps up to 296.03mbps
I also have connectivity issues with the following;
Swann Cctv connection dropping out all cameras are wired and dvr-box is connected via ethernet ( when im out trying to view via mobile app I get failed to connect to device
Sky Q looses internet connection and has to have the internet settings reset to connect (connected via ethernet) (no IP address obtained )
I have had random disconnects via wifi from iPhone 13 pro max (no internet connection)
I had two engineers out and they did not resolve the issue first one said I need a new hub second one said everything was working with the hub.i was given the engineers mobile number but he has stopped responding to me after the second engineer visited.
I have a Netgear GS105UK 5 port Gigabit Ethernet network switch connected to one port and all Xbox's connected to the other three ports on back of the hub.
I then have Hive connected to the Netgear , a smart tv & sky Q 2tb box.
Any help would be appreciated im no expert but will try most things to resolve this
One point I will make, BT would have been issuing IPv6 addresses to your Xbox's and that is something you will not get with VM. I have 2 XBox's and don't have to set any port forwarding for them using BT.
I assume you have done all the relevant Port Forwarding for your XBox's in the Hub's firewall?
As for the rest, maybe you should try splitting the wifi SSID to enable you to choose the band and channels for you IT kit.
• Access your Hub by navigating to 192.168.0.1 • Login with the default login info (on base of Hub) unless you've already updated it. • Go to Advanced Settings > Wireless > Security • Under Wireless Frequency 2.4GHz change the Wifi Network Name (SSID), suggest append _2 to the end. • Repeat for the Wireless Frequency 5GHz, suggest append _5 to the end and click on Apply changes
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I've taken a closer look into this today Bbdogz and can't see any obvious issues.
Please post your Hub/network connection details so we can check to see if there is a problem there. If you're unsure how:
In your browser’s URL box type in http://192.168.0.1 (or http://192.168.100.1 - if in modem mode) and hit return. If you have a hub 2 or 3 when the page loads don't log in but click ‘Check Router Status’. If you have a Hub 4 when the page loads log in and then click ‘Check Router Status’.
Copy full sets of data from the downstream, upstream, & network logs pages and paste them here. Please don’t post screencaps - if you copy/paste the data the forum software should blank any sensitive details out for you.