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dispyr
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Hub 4 Connection to smart plug issues

Hi,

Everything is fine with my new Hub 4 except the connection issues to my smart plug (V-TAC). The hub is connecting with 2.4GHz but not allowing the device to connect to the internet and therefore not allowing it to join my home network and alexa.  I have tried all sorts of combinations using the WPS etc with no success. Any ideas.

These are the readings I get from the Hub connections:

**:**:**:**:**:**192.168.0.141Wi-Fi 2.4G VM9130463
unknown**:**:**:**:**:** 1Wi-Fi 2.4G VM9130463

 

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gary_dexter
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Alessandro Volta
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Message 2 of 6
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Re: Hub 4 Connection to smart plug issues

Make sure the 2.4Ghz band is enabled for b/g/n connections. 


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dispyr
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Message 3 of 6
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Re: Hub 4 Connection to smart plug issues

Thanks for that and checked but no solution yet - I had not thought about this possibility.
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Samlaval
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Re: Hub 4 Connection to smart plug issues

I am having the same issues! Spent the last two hours trying to sort this out but nothing! Spoke to someone from Virgin on the phone but they were useless. 

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Martin_N
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Message 5 of 6
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Re: Hub 4 Connection to smart plug issues

Hi dispyr,

 

Thank you for your post. I'm very sorry to hear about the issue you're having with your Tv. 

 

Just to confirm are you having this issue with any other device? Are you getting any specific error messages? 

 

^Martin

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MikeRobbo
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Alessandro Volta
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Re: Hub 4 Connection to smart plug issues


@Samlaval wrote:

 


If you want assistance please start your own thread.


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