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๐Ÿ˜ญ๐Ÿ˜ข Hub 4 - Blinking Yellow/Green every 40 min, no Internet, help!

Hi,

Please help!!. VM unfortunately are not helping.

We had problems for months in area, last week it was finally "fixed". For few days it was great and stable. Last 5 days Hub 4 goes to blinking yellow/green, no Internet. Happens few time a day.

Technician came yesterday, check everything and said no problems at home or with Hub. He said problem with mysterious "green box" outside and he will have some other technician checking it later, he can't do it. Later yesterday, somebody called, very polite and helpful and said "green box" had some problems with "low something" and he added "some filter" and now all will be fixed.

Today is nightmare!! Blinking yellow/green every half hour. Internet goes down for several minutes, after this the Hub comes back automatically.

I tried to restart Hub, this did not help.

Can anyone please help? What can I post here for anyone to check my Hub stats? I do have this to share:

March 15 - before technican 1-2 crush.

SmartSelect_20230317_182633_Chrome.jpg

March 16 - after technician

SmartSelect_20230317_182656_Chrome.jpg

March 17 - today, nightmare

SmartSelect_20230317_182711_Chrome.jpg

Please help!!!

No one can work, no one can study here, big tears

Nothing new was install at home, no new devices.

 

 

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Re: ๐Ÿ˜ญ๐Ÿ˜ข Hub 4 - Blinking Yellow/Green every 40 min, no Internet, help!

Do this
___________

Post up your Hub/network connection details and someone will check to see if there is a problem there.  In your browserโ€™s URL box type in http://192.168.0.1 (or http://192.168.100.1 - if in modem mode) (DONT click these links) - and hit return then login on the first page up.

Then Navigate to these โ€œdata pagesโ€ and just copy/paste the normal โ€œFormatted Textโ€ (not images) 3 FULL sets of data onto here โ€“ 2 tables from the Downstream, 2 from the Upstream, & the Network Logs page. Don't worry too much about the formatting it can be easily read & DONโ€™T include personal data or MAC addresses - blank them out - if you copy/paste the data, the board software will do this for you (you may need to click the "submit" button again). If character limits are โ€œexceededโ€ - just do two posts

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Re: ๐Ÿ˜ญ๐Ÿ˜ข Hub 4 - Blinking Yellow/Green every 40 min, no Internet, help!

Network Log
Time Priority Description
Thu 01/01/1970
00:01:22 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
17:59:47 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:40 3 16 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:40 3 Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:20 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
17:37:29 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:16 3 16 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:16 3 Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:21 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
17:15:31 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:07:43 3 16 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:07:43 3 Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:22 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
16:35:51 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:32 3 16 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:32 3 Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
15:38:24 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
15:29:52 6 CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
15:21:10 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:08:04 3 16 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:08:04 3 Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:22 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
15:11:52 3 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
15:10:30 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:49 3 16 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:49 3 Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:21 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
14:31:41 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:28 3 16 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:28 3 Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:21 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
14:15:04 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:07:05 3 16 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:07:05 3 Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
13:52:57 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
12:39:32 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:16 3 16 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:16 3 Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:21 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
12:20:10 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:07:10 3 16 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:07:10 3 Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:19 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
10:08:18 6 CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 16/03/2023
17:17:27 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:08:14 3 16 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:08:14 3 Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:21 3 No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 16/03/2023
17:07:15 5 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:07:18 3 16 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;

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Message 4 of 17
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Re: ๐Ÿ˜ญ๐Ÿ˜ข Hub 4 - Blinking Yellow/Green every 40 min, no Internet, help!

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1 0   



3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1 00  

 

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Message 5 of 17
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Re: ๐Ÿ˜ญ๐Ÿ˜ข Hub 4 - Blinking Yellow/Green every 40 min, no Internet, help!

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

3155000000340.4QAM2563



3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

3Locked40.36628700
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Message 6 of 17
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Re: ๐Ÿ˜ญ๐Ÿ˜ข Hub 4 - Blinking Yellow/Green every 40 min, no Internet, help!

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

3155000000340.4QAM2563
11390000003.440.9QAM2561
21470000003.340.9QAM2562
4163000000340.9QAM2564
51710000003.240.9QAM2565
61790000003.440.4QAM2566
71870000003.440.9QAM2567
81950000003.640.4QAM2568
92030000003.640.9QAM2569
102110000003.740.9QAM25610
112190000003.440.4QAM25611
122270000003.440.4QAM25612
132350000003.540.4QAM25613
142430000003.440.9QAM25614
152510000003.540.4QAM25615
162590000003.640.9QAM25616
172670000003.840.9QAM25617
182750000004.140.4QAM25618
192830000003.740.9QAM25619
202910000003.740.9QAM25620
212990000003.840.4QAM25621
223070000004.240.9QAM25622
233150000004.240.9QAM25623
243230000004.440.4QAM25624
253310000003.940.4QAM25625
263390000003.940.4QAM25626
273470000004.240.4QAM25627
283550000004.540.9QAM25628
293630000004.740.4QAM25629
303710000004.840.9QAM25630
313790000004.940.4QAM25631



3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

3Locked40.36628700
1Locked40.94620900
2Locked40.94620900
4Locked40.94620900
5Locked40.94620900
6Locked40.36628700
7Locked40.94620900
8Locked40.36628700
9Locked40.94620900
10Locked40.94620900
11Locked40.36628700
12Locked40.36628700
13Locked40.36628700
14Locked40.94620900
15Locked40.36628700
16Locked40.94620900
17Locked40.94620900
18Locked40.36628700
19Locked40.94620900
20Locked40.94620900
21Locked40.36628700
22Locked40.94620900
23Locked40.94620900
24Locked40.36628700
25Locked40.36628700
26Locked40.36628700
27Locked40.36628700
28Locked40.94620900
29Locked40.36628700
30Locked40.94620900
31Locked40.36628700



3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
33964K1840QAM4096759


3.1 Downstream channels

Channel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile)
33Locked4511.2872410
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Message 7 of 17
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Re: ๐Ÿ˜ญ๐Ÿ˜ข Hub 4 - Blinking Yellow/Green every 40 min, no Internet, help!

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

12360000047.55120 KSym/secQAM1612
26030000048.35120 KSym/secQAM644
33940000047.85120 KSym/secQAM649
45370000048.35120 KSym/secQAM645
54620000047.85120 KSym/secQAM646
63260000047.55120 KSym/secQAM6410



3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000
5ATDMA0000
6ATDMA0000

 

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Message 8 of 17
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Re: ๐Ÿ˜ญ๐Ÿ˜ข Hub 4 - Blinking Yellow/Green every 40 min, no Internet, help!

General Configuration

Network access
true
Maximum Number of CPEs
1
Baseline Privacy
true
DOCSIS Mode
3.1
Config file
cmreg-vmdg640-bbt076-b.cm



Primary Downstream Service Flow

SFID
****46
Max Traffic Rate
1230000450
Max Traffic Burst
42600
Min Traffic Rate
0



Primary Upstream Service Flow

SFID
****45
Max Traffic Rate
55000270
Max Traffic Burst
42600
Min Traffic Rate
0
Max Concatenated Burst
42600
Scheduling Type
bestEffort
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Message 9 of 17
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Re: ๐Ÿ˜ญ๐Ÿ˜ข Hub 4 - Blinking Yellow/Green every 40 min, no Internet, help!

Network Log

Time Priority Description

Fri 17/03/2023
18:51:17
5MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:52
316 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:52
3Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:21
3No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
18:34:13
5MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:54
316 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:54
3Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:20
3No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
18:17:02
5MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:07:00
316 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:07:00
3Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:22
3No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
17:59:47
5MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:40
316 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:40
3Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:20
3No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
17:37:29
5MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:16
316 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:16
3Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:21
3No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
17:15:31
5MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:07:43
316 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:07:43
3Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:22
3No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
16:35:51
5MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:32
316 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:32
3Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
15:38:24
3No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
15:29:52
6CM-STATUS message sent. Event Type Code: 24; Chan ID: 33; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
15:21:10
5MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:08:04
316 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:08:04
3Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:22
3No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
15:11:52
3SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
15:10:30
5MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:49
316 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:49
3Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:21
3No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
14:31:41
5MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:28
316 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:28
3Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:21
3No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
14:15:04
5MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:07:05
316 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:07:05
3Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
13:52:57
3No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Fri 17/03/2023
12:39:32
5MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:16
316 consecutive T3 timeouts while trying to range on upstream channel 11;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:06:16
3Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
Thu 01/01/1970
00:01:21
3No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:*2;CMTS-MAC=0**:**:**:**:**:*1;CM-QOS=1.1;CM-VER=3.1;
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Message 10 of 17
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Re: ๐Ÿ˜ญ๐Ÿ˜ข Hub 4 - Blinking Yellow/Green every 40 min, no Internet, help!

any suggestions? help?

is my stats OK?

today every 30 min, Internet stops, and take 5-10 for it to resolve itself. this is nightmare and we can't work like this.

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