Virgin Media Community

[cmallon93]

Hi,

I recently go the HUB 4 upgrade - my original internet was M500. I was sent an email saying i could upgrade to the HUB 3 and avail of the 1Gb speeds. Northern Ireland and Belfast are on the 1Gb network but i am still only getting my original 500Mb speed. Is it maybe the met net for my house doesn't support this speed yet?

Cheers

CM

[TALON1973]

The hub 4 is for 1gb

[cmallon93]

Just realised that i wrote 3 instead of 4 thanks 

[TALON1973]

Are you using Ethernet or WiFi?

[cmallon93]

Wifi for all my devices - the v360 box has the Ethernet cable. my speed checker (Sam knows) is only showing max 500Mb. 

[cmallon93]

Any ideas?

[TALON1973]

While the hub 4 is ment for the 1gb speeds, do you actually have to pay for the privilege of that speed? Not checked the package.