Hub 3

[pauljay]

Although I am a long standing customer of over 20 years I still have a Hub 3. The light now constantly glows red (instead of white) which indicates it may be overheating. I have never been offered a Hub 4, so when will I be automatically upgraded to the new Hub 5?

[Steven_L]

Hey pauljay,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your router at the moment, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L