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Hub 3

Rnshepherd5756
Joining in

My hub 3 has no sticker on the bottom with admin password

 

how do I get this?

 

thanks

6 REPLIES 6

legacy1
Alessandro Volta
you need a new hub
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Anonymous
Not applicable

The hubs also normally come with a small plastic card with it on that slides in to the slot at the bottom of the hub. 

WiFi password is on tag but not admin password

the default password on Hub3 is "changeme" if i recall correctly, or that may be for the 2ac, but worth trying

BenMcr
Very Insightful Person
Very Insightful Person
Each Hub 3, 4 and 5 have a unique settings password which can't be guessed, and Virgin Media can't see that remotely either.
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I work for Virgin Media - but all opinions posted here are my own

Tom_W1
Forum Team
Forum Team

Hi @Rnshepherd5756, thanks for your post although I'm sorry that your Hub is missing some details you need.

Are you trying to access the Hub's settings via 192.168.0.1? It is also known as a Settings Password if so, please make sure that it is not listed as that, as it's strange for the wifi password to be on there but not the settings password - I would've expected both to be missing rather than just one!

I can also see that your Hub isn't new, you have had this for a while so have you ever potentially logged into your Hub Settings before because if so, you may have changed the password to something you remember that is personal to you?

Many thanks

 

Tom_W