• 4
  • 0
  • 0
Joining in
Message 1 of 1
Flag for a moderator

Hub 3 repeatedly hanging

Hello all!

I have a Virgin Hub 3 that's been working fine for months.  Over the weekend, and with no changes on my part, it became unresponsive - no Ethernet or Wifi access and unable to log-in via the admin portal.  I powered the hub off and on again, and normal service resumed... for about 5 mins.  Then it hung again.  I have now power-cycled it a dozen times, and performed both a soft and hard reset.  Exactly the same behaviour - I can connect and use the hub normally for 5 - 10 mins, then it hangs again.

Anyone got any ideas?

0 Kudos