Hub 3 red light

[Jodielou]

My hub 3 has a constant red light I have tried resetting it , unplugging it everything you're told to do and it's still a red light . It's not over heated and is in an open area . Please can someone help me ! Thanks 

[Kain_W]

Hi Jodielou,

Thanks for your post and welcome to the community.

Sincere apologies for the issues faced with the Hub, so we can investigate the matter further I've dropped you a PM.

The message will appear within the envelope icon.

Regards,

[Kain_W]

Thanks for your cooperation over PM Jodielou,

A replacement Hub should now be in place for you!

Do pop back up if you require any further assistance.

Take care,