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dobbollah
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Hub 3 red light

I've had the red light for over a week now, routers stood up, plenty of ventilation...

I've powered it off, pin hole reset.....no change.

Forum suggests a new hub is needed...

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Adduxi
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Re: Hub 3 red light

Red light is usually an overheating warning.  If the Hub is in any way hot, phone in and get it replaced. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ayisha_B
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Re: Hub 3 red light

Hi @dobbollah,

 

Welcome to our Community Forums and thanks for posting. 

 

A red light on the hub would usually indicate the hub is overheating. 

 

I will need to arrange for an engineer to come out and get this checked and replaced if needed. 

 

Will pop you a PM now so we can get your address confirmed and the visit booked 🙂

 

 

Ayisha_B
Forum Team



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