Virgin Media Community

[GivingUpVM]

Hi,
I've been having wifi performance and drop out problems for many months now, I've been running BQM for a few days and see a lot like this:-

Packet loss only stops when I restart the Hub

Can any one point me in the right direction please?

[jbrennand]

What are connections like on ethernet cable connected devices? If you dont know - can you test at the same time as you have wifi issues?

BQM looks like it having issues from the Hub stopping responding to pings - others have reported a similar thing when using a Hub3 - may be a glitch.

[GivingUpVM]

Hi, Thanks for the response, unfortunately only one device left in the house that has an ethernet connection so I don't know, next time I see the problem I'll plug it in & do a speedtest & re-post.

[jbrennand]

Have you no laptop? Any laptop can be connected with an adapter that fits any port yours may have.

[GivingUpVM]

Sorry for delayed response. To answer your question, yes plenty of laptops, just no USB Network adapter and no real inclination to throw money at the problem just at the moment or to run ethernet cabling all round the house.
I've been having WiFi problems for many months now and before I spend £100++ on a router/mesh system I want to ensure that I don't have problems  with the outside world up to & including the Hub3.

Pretty well every time I run wired I get figures round 200Mbps. Trouble is when I do have WiFi problems I'm usually working or in meetings so jumping up to test a wired connection is just not an option.

Here's the current BQM, more big red blocks and plenty a high latencies....

https://www.thinkbroadband.com/broadband/monitoring/quality/share/acf07ad7dff5f5ae7e680950d03222fe44...