my router stopped working so I called 150. the automated system determined that there was an problem & transferred me through to a rep who eventually had me stick a pin in the back of the router to reset it.
the rest of my kit is working fine again, but browsing to the config pages of the router is very slow. my download speed has reduced from a normal 220 to 150, I can't find the logs page anymore and I can't even find the firmware version it's running.
I suspect that my service has been "enhanced", but without the logs it impossible to tell
I'll call VM about the speed of the link, but does anyone know how to get to the logs? by any methods will do 🙂
As you know, type in http://192.168.0.1 or http://192.168.100.1( if in modem mode) and use the "settings" password on the base sticker of the Hub (as its been reset back). I would also use a different browser to the one you use normally - and perhaps another device as well . I would also connect by ethernet cable instead of wifi (or vica versa) I once couldnt get in on my Macbook Air for some reason - but got straight in on my old Pro. Air is fine now - go figure !
-------------------- John --------------------
My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.