My hub 3 is completely dead. No lights on the front, won't turn on art all. Just stone cold dead. I've tried plugging it into different power sources but nothing will power it up. Can support get back to me regarding a replacement. Thank you
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Really sorry that your hub 3 has stopped working, this ins't good.
Have you been in touch with the team since your post?
If not and the hub is still not working then we'd love to help with this, just pop me a personal message and we'll take it from there.
Did you also know you can text us on 07533051809 and we’ll be able to get this sorted out for you.
Texts are free for Virgin Media customers, and we’re open 8am-7pm Monday - Friday. If you text outside of these times they'll be back in touch ASAP.