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Hub 3 intermittent

My hub 3 has in the region of 35 connections.   I’m on VM’s 500 meg speed and on a number of occasions achieve this speed on my WiFi and mac/TVs which are on power line adapters. Problem I have is the internet will suddenly and briefly cut out on both WiFi and PL adapters. VM engineer changed the router and at 1st this worked but after 2 weeks problem came back and is getting worse. I’m wondering if router is overloaded and I should buy a nest but don’t want to fork out £250 if it won’t work.  Any ideas and best nest please

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Alessandro Volta
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Re: Hub 3 intermittent

What is your connection like using a direct connection using a Cat 5E/6 cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?

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Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

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Re: Hub 3 intermittent

I’ve never tried that and it would be difficult because of the layout.  However given the problem is on WiFi as well as power line adapters, would this make a difference?

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Alessandro Volta
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Re: Hub 3 intermittent

35 is quite a bit for the hub to handle 🙂

Post the Network, Upstream and Downstream logs from the hubs admin pages please

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Re: Hub 3 intermittent

WiFi connections can drop due to interference in the air. Microwaves are one of the biggest problems, and they can even be next door. 

Powerline adapters can drop their connections due to interference in your houses cabling. For example, an active washing machine can cause random disconnections, as can various other devices that contain motors or heating elements. Even your fridge/freezer plays a part. 

The only way of ruling such disconnections out is to use a cable between the router and the device requiring internet access. 

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