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Centaur59
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Hub 3 green scream

Hi,

I am on a VM M350 broadband only deal. The problem I have is the hub 3 WiFi cutting out. When it does this, the WiFi icon is solid green and the power light, white. After a few minutes the connection is restored.

VM service check reveals no fault. Usual advice,  reboot, factory reset. But it keeps happening. 

Help!

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-tony-
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Re: Hub 3 green scream

do you have any wired devices do they cut out 

log into hub3 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream

if its an earlier hub button is top right

you DO need to sign in on hub4

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Tony
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Centaur59
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Re: Hub 3 green scream

Hi,

Thanks for the quick response. 

Typed in the numbers. 

Get welcome back message only option is to sign in to view or modify hubs settings.

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-tony-
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Re: Hub 3 green scream

you should not need to sign in - click on message below sign in box - however you can sign in and its all there as well

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Tony
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Centaur59
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Re: Hub 3 green scream

Found it.

Downstream ch 347000000

Upstream ch 39400036

Both locked

State online

Wired Internet fine

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-tony-
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Re: Hub 3 green scream

much more than that needed - all pages - 24 channels for downstream plus second page and 4 channels for upstream

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Tony
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Centaur59
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Re: Hub 3 green scream

Looking in the log, have loads of:

No ranging response received. 

Unicast ranging received abort response. 

All listed critical. 

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-tony-
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Re: Hub 3 green scream


@Centaur59 wrote:

Looking in the log, have loads of:

No ranging response received. 

Unicast ranging received abort response. 

All listed critical. 


they may or may not be important but the levels are needed first - post the log as well

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Centaur59
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Re: Hub 3 green scream

Downstream.

1 347000000

2 20300000

3 211

4 219

5 227

6 235

7 243

8 251

9 259 

10 267

11 275

12 283

13 291

14 299

15 307

16 315

17 323

18 331

19 339

20 355

21 363

22 371

23 379

24 387

Upstream.

1 39400036

2 25800058

3 32600022

4 46199954

Upstream bonded.

1 ATDMA

2  ATDMA

Primary Downstream flow.

Max 402500089

Max T Burst 42600

Min traffic rate 0

Primary upstream.

MTR 38500089

 

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gary_dexter
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Re: Hub 3 green scream

Post the logs requested retaining the table formatting. 


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