I have a permanent yellow light on the hub 3 - have tried resetting and rebooting.
Also getting lots of Wi Fi drop outs.
Think I need an engineer but can't find anywhere where to book one!
Downstream bonded channels
Channel | Frequency (Hz) | Power (dBmV) | SNR (dB) | Modulation | Channel ID |
1 | 331000000 | 11.3 | 38 | 256 qam | 25 |
2 | 235000000 | 9 | 38 | 256 qam | 13 |
3 | 243000000 | 9.3 | 38 | 256 qam | 14 |
4 | 251000000 | 9.4 | 38 | 256 qam | 15 |
5 | 259000000 | 9.1 | 38 | 256 qam | 16 |
6 | 267000000 | 9.4 | 38 | 256 qam | 17 |
7 | 275000000 | 8.9 | 38 | 256 qam | 18 |
8 | 283000000 | 9 | 38 | 256 qam | 19 |
9 | 291000000 | 8.5 | 38 | 256 qam | 20 |
10 | 299000000 | 9 | 37 | 256 qam | 21 |
11 | 307000000 | 10 | 38 | 256 qam | 22 |
12 | 315000000 | 10.9 | 38 | 256 qam | 23 |
13 | 323000000 | 11 | 38 | 256 qam | 24 |
14 | 339000000 | 11 | 38 | 256 qam | 26 |
15 | 347000000 | 10.5 | 38 | 256 qam | 27 |
16 | 355000000 | 10.8 | 40 | 256 qam | 28 |
17 | 363000000 | 10 | 38 | 256 qam | 29 |
18 | 371000000 | 10.1 | 38 | 256 qam | 30 |
19 | 379000000 | 10 | 38 | 256 qam | 31 |
20 | 387000000 | 9.4 | 38 | 256 qam | 32 |
21 | 395000000 | 9.5 | 38 | 256 qam | 33 |
22 | 403000000 | 8.8 | 38 | 256 qam | 34 |
23 | 411000000 | 8.5 | 38 | 256 qam | 35 |
24 | 419000000 | 8.1 | 38 | 256 qam | 36 |
Downstream bonded channels
Channel | Locked Status | RxMER (dB) | Pre RS Errors | Post RS Errors |
1 | Locked | 38.9 | 4 | 0 |
2 | Locked | 38.9 | 0 | 0 |
3 | Locked | 38.6 | 5 | 0 |
4 | Locked | 38.9 | 5 | 0 |
5 | Locked | 38.6 | 0 | 0 |
6 | Locked | 38.9 | 5 | 0 |
7 | Locked | 38.6 | 0 | 0 |
8 | Locked | 38.6 | 5 | 0 |
9 | Locked | 38.6 | 0 | 0 |
10 | Locked | 37.9 | 6 | 0 |
11 | Locked | 38.6 | 5 | 0 |
12 | Locked | 38.6 | 6 | 0 |
13 | Locked | 38.9 | 4 | 0 |
14 | Locked | 38.6 | 6 | 0 |
15 | Locked | 38.6 | 0 | 0 |
16 | Locked | 40.3 | 5 | 0 |
17 | Locked | 38.9 | 0 | 0 |
18 | Locked | 38.9 | 6 | 0 |
19 | Locked | 38.9 | 6 | 0 |
20 | Locked | 38.9 | 0 | 0 |
21 | Locked | 38.6 | 0 | 0 |
22 | Locked | 38.6 | 1 | 0 |
23 | Locked | 38.9 | 6 | 0 |
24 | Locked | 38.9 | 0 | 0 |
Upstream bonded channels
Channel | Frequency (Hz) | Power (dBmV) | Symbol Rate (ksps) | Modulation | Channel ID |
1 | 39400141 | 41.2 | 5120 | 64 qam | 2 |
2 | 25799983 | 39.8 | 5120 | 64 qam | 4 |
3 | 32600026 | 41.3 | 5120 | 64 qam | 3 |
4 | 46199986 | 41.3 | 5120 | 64 qam | 1 |
Upstream bonded channels
Channel | Channel Type | T1 Timeouts | T2 Timeouts | T3 Timeouts | T4 Timeouts |
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
Network Log
Time | Priority | Description |
29/01/2021 13:44:24 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
29/01/2021 13:43:24 | Warning! | LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
26/01/2021 13:48:26 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/01/2021 07:57:52 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt053-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/01/2021 07:57:52 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
22/01/2021 05:49:3 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/01/2021 19:57:53 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt053-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/01/2021 19:57:53 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
19/01/2021 19:10:40 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
18/01/2021 07:57:51 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt053-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
18/01/2021 07:57:51 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/01/2021 21:23:56 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/01/2021 19:57:51 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt053-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/01/2021 19:57:51 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
12/01/2021 14:38:31 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |