Menu
Reply
Enten
  • 66
  • 0
  • 4
On our wavelength
135 Views
Message 1 of 5
Flag for a moderator

Hub 3 - cannot adjust security for 5GHx

When I attempt to change security for 5GHx (via Advance Settings>Wireless>Security) although I can adjust security in respect of 2.4GHx, the security "window" for 5GHx is greyed out and just shows a faint "WPA/WPA2-PSK".  How do I get round this to change to a definitive WPA2-PSK?

0 Kudos
Reply
carl_pearce
  • 1.76K
  • 114
  • 378
Super solver
132 Views
Message 2 of 5
Flag for a moderator

Re: Hub 3 - cannot adjust security for 5GHx


@Enten wrote:

When I attempt to change security for 5GHx (via Advance Settings>Wireless>Security) although I can adjust security in respect of 2.4GHx, the security "window" for 5GHx is greyed out and just shows a faint "WPA/WPA2-PSK".  How do I get round this to change to a definitive WPA2-PSK?


I believe you may need to disable the 'smart' element of the WiFi.

0 Kudos
Reply
Enten
  • 66
  • 0
  • 4
On our wavelength
130 Views
Message 3 of 5
Flag for a moderator

Re: Hub 3 - cannot adjust security for 5GHx

How do I do that?
0 Kudos
Reply
Client62
  • 1.91K
  • 122
  • 439
Super solver
116 Views
Message 4 of 5
Flag for a moderator
Helpful Answer

Re: Hub 3 - cannot adjust security for 5GHx

Just been looking at this in our Hub 3.

With "Smart WiFi"  Enabled or Disabled ...

When I change the Security to WPA2-PSK for the 2.4Ghz band, the greyed out value for 5Ghz follows & also becomes WPA2-PSK.

A possible work around...

To gain access to the 5GHz security setting change the 5Ghz SSID just add an 'x' to the end of the SSID

Now adjust the 5Ghz security setting to WPA2-PSK

Then delete the 'x' from the end of the 5Ghz SSID.   

Enten
  • 66
  • 0
  • 4
On our wavelength
97 Views
Message 5 of 5
Flag for a moderator

Re: Hub 3 - cannot adjust security for 5GHx

It works!  No need for possible work around

 

Many thanks