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Hub 3 Wifi Booster not pairing

Hi

I have a Hub 3 router connected in the top floor of my three floor house. My lounge is downstairs and the TV box is connected to the booster pack sent through to me. I am unable to pair the boosters although I have tried repairing them, factory resetting, syncing , etc etc but just get solid red arrows on both boosters. 

Please help.

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Alessandro Volta
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Re: Hub 3 Wifi Booster not pairing

Are the sockets being used on the same ring main?

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Re: Hub 3 Wifi Booster not pairing

Hi

The router is in the attic conversion but the pairing is not happening within that same room even. 

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