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Hub 3 Upgrade

smartc66
Joining in

Hello.

Any recommendations on a new router to replace a Virgin Hub 3.

I have dead areas in the house

 

Thanks

Clive

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

jbrennand
Very Insightful Person
Very Insightful Person

No... the first port that gets used (by the mesh) always becomes the one that woks and the others then dont.

The second port on the first Deco is the best one to use for connecting your switches and networks to - but do that connection last when everything else is working. Connect the Deco's this way.
_________________________________________________________________________

Whilst your current set up  is running as it is - switch on the first Deco unit connect to the Net and follow the instructions to connect to the TP-Link website so you can "Register" the unit with TP-Link.

Then in the Deco settings set the WAN port to be in Automatic IP i.e. DHCP (& Nat) mode. Then, disconnect all cables from your the Mesh first unit and switch it off and unplug it.

Then, put the VM Hub into modem mode
( https://www.virginmedia.com/help/virgin-media-hub-modem-mode )
and wait for the base light to turn magenta/purple (on a Hub3 - but not on a Hub4!). Once it’s in modem mode, the VM hub “MUST” then be powered off.

Switch your first Deco back on and make sure it’s fully initialised (leave 5 min) and then put in the ethernet cable from its WAN port to the VM hub (any port will do).

NOW… power up the VM Hub and wait 5 minutes for The Hub to initialise and and you should get a connection.

Use the recommended App to connect the other Mesh units to the first one. This order only needs to be done the first time you connect the router to the VM hub.  Then activate your ethernet switches.

One last thing to check is that the QoS hasnt defaulted from 1GB to 100 Mbps - see message 2 here

https://community.virginmedia.com/t5/Speed/Upgraded-from-100-to-200-with-no-difference/td-p/4931648


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

See where this Helpful Answer was posted

20 REPLIES 20

Tudor
Very Insightful Person
Very Insightful Person

You will not get an upgrade to a Hub4, only if you get the 1G service. All VM hubs are bad for WiFi, some even say the hub4 is worse, some say slightly better. You can either rent from VM their pods or get your own networking equipment. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Thanks for that Tudor

I was assuming that I would not get any help from Virgin, ( I cannot stand the thought of over two hours on Whats App with my big fingers - and I am nearly 70 !!)

so I was looking at procuring a third party router and switching the Hub 3 to modem mode.

I am really looking for recommendations for third party routers.

 

Clive

 

jbrennand
Very Insightful Person
Very Insightful Person
See this post I have made a few times befre as a starter for 10
_______________________________________________

The cognoscenti will always say (correctly) that the best thing to to do is just to connect Wireless Access Points directly to the Hub or your own better router by ethernet cables. However, those avers to running cables would say a good Mesh will be the best/simplest/most flexible for most average users who dont want to run ethernet cables.  A Tri-band Mesh system is better for the "backhaul" and for users on high speed packages and umpteen simultaneous connections. Wifi6 is future proofing for getting speeds over 600 mbps on wifi.

Another option is to extend the ethernet connections (and wifi) via powerline adaptors - they work well for lots of people - including for my "gaming son" in his bedroom and they can be "cheap and cheerful".

It depends on your requirements for... better routing features, your house layout, size, construction materials, your tech abilities, and of course, budget, ~£40-80 will get a decent introductory wireless router (TP-Link Archer C6, Tenda AC10) but 'may' not on its own solve the wifi in your house, whereas spending ~£500 will get the “Rolls Royce” solution of a high-end Wifi6 Router & WAP's or a top end Tri-band Mesh system with WiFi6 (may cost a bit more). You'll probably want something suitable - somewhere within that range - I reckon ~£80-150 is around the “sweet spot” for most standard users, and where you would probably need to start for a standard 2/3-story house if it has brick walls. Less for a one-bedroom modern build flat, more for a stone built 8 bedroom mansion

Good options for Access points/Wifi routers/Mesh systems come from Ubiquiti, Asus, TP-Link Deco's M4/M5, Linksys Velop's, Netgear Orbi's (and others) – I would stick with these companies whose business this is - rather than “newcomer” and data-driven” companies like Google, Amazon, etc. Also be sure the router or Mesh specifically says that they have 1GB ethernet ports - some of the cheaper ones only have 100Mbps ports. WiFi6 is also future proofing for faster connections.

Recently, just as an example... three of my friends who all live in brick built 3/4 bed semis, just got TP-Link Deco M5 3-packs (~£150) and all said it is - “absolutely brilliant with excellent wifi speeds in all rooms, the attic and the garden, and the App is a doddle to use”. The cheaper M4's are also well regarded. The first Mesh unit becomes the new router - you need to check whether the one you look at has all the "features” you need. Ethernet ports are usually limited to 1 or 2/unit , so you “may” need to add in an unmanaged GB port switch (<£20) in there as well. My mates also get "full speeds" from the ethernet ports on the Deco's in the remote locations. Finally if you get a 2/3-pack of any Mesh system, which doesn’t cover dead spots everywhere, you can just add in extra unit(s).

Take a look at what fits your needs, tech ability, house layout and budget. Use sites like Techradar & Techadvisor for reviews of "Best Routers" or "Best Mesh". Post again if you want personal recommendations from others on your short list

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Blimey John - that is a great post !

So, are you suggesting that a Mesh system is all i require (without a new router) or a new router + a mesh system.

I have had a look on Amazon, and £150 can get you :

AC1200 + AV1000 Powerline Mesh|3-pack or 

AC1300 Mesh Wi-Fi|3-pack

Which one did your friends go for ?

and, many thanks for taking the time to reply

 

Clive

 

 

Tudor
Very Insightful Person
Very Insightful Person

The first node on a mesh system can be a router or you can use is just as a node. Always best to have it as a router and the VM hub in modem mode. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

jbrennand
Very Insightful Person
Very Insightful Person

My pals all use the TP-Link Deco M5 3-packs.

https://www.amazon.co.uk/Deco-M5-Coverage-Replacement-Antivirus/dp/B071241G3R/

As Tudor says the first unit acts as the router with the Hub in modem mode.

A couple of things... all these need setting up following a sequence - if you get that far just ask.

Secondly if you need several ethernet cable connections to work then you can only use the ports on the Mesh units (the Hub's ports are all "inactive" in modem mode) so you "might" need to add in an unmanaged network switch with 1GB ports - but these are less than £20.


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

John, Tudor - thank you for taking an interest

John - I think that this must be the one 

https://www.amazon.co.uk/Deco-M5-Coverage-Replacement-Antivirus/dp/B071241G3R/ref=sr_1_5?crid=2IM95R...

All the reviews are good

I have a eight Netgear GS105 and GS108 over the house (daisy chained) which all work OK. They are connected to the router (through a GS) using one port.

So, convert the Hub3 to a modem. Connect the Hub 3 to a node (which presumably then requires setting up) Reviews say that it is not complicated, but i will take up your offer to walk me through it.

Does it matter which port on the router i use to connect to the node - and all this means that I keep the Hub 3 ?

 

Thanks again

 

Clive

 

 

 

 

jbrennand
Very Insightful Person
Very Insightful Person

No... the first port that gets used (by the mesh) always becomes the one that woks and the others then dont.

The second port on the first Deco is the best one to use for connecting your switches and networks to - but do that connection last when everything else is working. Connect the Deco's this way.
_________________________________________________________________________

Whilst your current set up  is running as it is - switch on the first Deco unit connect to the Net and follow the instructions to connect to the TP-Link website so you can "Register" the unit with TP-Link.

Then in the Deco settings set the WAN port to be in Automatic IP i.e. DHCP (& Nat) mode. Then, disconnect all cables from your the Mesh first unit and switch it off and unplug it.

Then, put the VM Hub into modem mode
( https://www.virginmedia.com/help/virgin-media-hub-modem-mode )
and wait for the base light to turn magenta/purple (on a Hub3 - but not on a Hub4!). Once it’s in modem mode, the VM hub “MUST” then be powered off.

Switch your first Deco back on and make sure it’s fully initialised (leave 5 min) and then put in the ethernet cable from its WAN port to the VM hub (any port will do).

NOW… power up the VM Hub and wait 5 minutes for The Hub to initialise and and you should get a connection.

Use the recommended App to connect the other Mesh units to the first one. This order only needs to be done the first time you connect the router to the VM hub.  Then activate your ethernet switches.

One last thing to check is that the QoS hasnt defaulted from 1GB to 100 Mbps - see message 2 here

https://community.virginmedia.com/t5/Speed/Upgraded-from-100-to-200-with-no-difference/td-p/4931648


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.