Virgin Media Community

[sixtieskeith]

Hi all, noticed about a week ago my hub started displaying a solid red light. I didn't think much of it until I started getting the odd WiFi drop out so upon looking it up I was concerned it was connected to a possible overheating issue. 

Following advice I'd seen already posted on the forum I reset the hub and tried leaving it unplugged for quite a while but it still shows the solid red light. The hub itself is about 2 years old and I've never had any problems before now. Also worth noting apart from the occasional dropout on WiFi it works 100%. Any help would be appreciated thanks 

[Kain_W]

Hi sixtieskeith,

Thanks for your post and welcome to the community.

Apologies for the issues faced with the Hub, we'll need to get that replaced. 

I've dropped you a PM so we can discuss further, the message will appear within the purple envelope icon.

Regards,

[sixtieskeith]

Hi Kain, i have sent you a pm. thanks for the reply its much appreciated. 

Keith