Hub 3 Solid Red Light

[JNukem8472]

Hello there.

My VM Hub 3 also has a Solid Red light on it and has done for a few weeks now. I have pinhole reset the hub and also tried turning it off for a while and turning it back on and yet the solid red light remains. The Hub does not feel like it is overheating as mentioned on previous similar posts.

I have previously posted here https://community.virginmedia.com/t5/Networking-and-WiFi/Hub3-Red-light-solid/td-p/5377752 where some one else mentioned this issue but felt it may be easier if I had my own post up so as to not get lost in another persons issue.

[Matthew_ML]

Hey JNujem8472, thank you for reaching out and I am sorry to hear this.

Thank you for trying these steps for me, I am going to send you a PM now.

Please look out for the my message in your inbox. Cheers 

[JNukem8472]

Standing by for the Private Message. Nothing in my inbox yet.

[Matthew_ML]

It should be in your inbox now can you see in the top corner? Cheers 

[JNukem8472]

Double checked Inbox. Still empty :(. Ill keep refreshing it for a few mins

[JNukem8472]

Got it. Checking now

[Matthew_ML]

Great news, just reply when you can do 🙂 Cheers 

[Matthew_ML]

No worries at all, hope the tech visit goes well and you enjoy the rest of the day. Cheers