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dezzie
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Hub 3 Red Light

My hub has had a red light for months now. I've tried all the recommended fixes and no it's not in modem mode and it's not hot. I've had all the run around from CS countless times, "it's meant to be red" "it's waiting for an update" "it's updating" plus various others. What is so hard. The handbook says fault how to fix.

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jbrennand
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Re: Hub 3 Red Light

will alert VM

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Chris_W1
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Re: Hub 3 Red Light

Hi dezzie, thanks for the message and sorry to hear that you are having issues with the hub, we do think that this may be faulty and will send you a private message so that this can be looked into further for you. Chris

dezzie
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Re: Hub 3 Red Light

No private message received

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Chris_W1
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Re: Hub 3 Red Light

Hi dezzie, thanks for the message and sorry to hear that this has not been received. I will send it now. Chris

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dezzie
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Re: Hub 3 Red Light

New Hub received and fitted. All good. Excellent service.  Oh and no red light.

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Chris_W1
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Re: Hub 3 Red Light

HI dezzie, we are glad to hear that it now received and everything is working fine, let us know if anything changes and have a good day. Chris 

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