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JamesHole
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Hub 3 Password

Hi,
I’m looking to add a router on the hub. There is no sticker on the hub anywhere details the password. The only password I have is the WiFi. What can I do?

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gary_dexter
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Alessandro Volta
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Message 2 of 7
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Re: Hub 3 Password

On the base of the hub?

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JamesHole
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Message 3 of 7
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Re: Hub 3 Password

Hi Gary,

There is no sticker on the Hub. 

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gary_dexter
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Alessandro Volta
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Message 4 of 7
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Re: Hub 3 Password

You might have to request a new hub then

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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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JamesHole
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Message 5 of 7
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Re: Hub 3 Password

How do I go around ordering one of those?

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tehwolf
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Superfast
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Re: Hub 3 Password


@JamesHole wrote:

How do I go around ordering one of those?


you either need to call customer services, or you can wait here for 5 - 10 days for a response from the forum team.. 

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JamesHole
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Re: Hub 3 Password

Thanks.

 

ive tried calling through but I can’t seem to get past the automated message.

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