on 18-10-2023 13:26
I've just received a new hub 3 and although everything appears to be working normally, the base light is orange when it should be white. I can find no reference to an orange light in the instructions so I assume it's a fault either with the LED or with the control circuitry. If it's the latter, could the operation of the unit be affected? I'm a bit worried that if the LED is not displaying correctly, I might not get the proper indication if there's an overheat. Should I ask for a replacement?
on 20-10-2023 13:45
Hi @andysitton,
Thank you for your post 😊
I am sorry to hear you are having issues with your hub's light. We can get a replacement sent out to you. I will pop you over a PM and we can go from there, just keep an eye out for the little envelope 📩
Thanks,
Zoie