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Hub 3 Modem Mode + NETGEAR XR500 Speed Cap?

Hi, I don't know if this is the right place to post this question, sorry. 

Suddenly I'm getting my speed capped at 20mbps/20mbps when connected to Netgear XR500 router via hub 3 in modem mode. When connected directly to the hub, im getting well above 150mbps when downloading a file or doing a speed test on wireless devices.

Anyone have any experience with this? Is it a netgear issue or hub 3?

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legacy1
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Alessandro Volta
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Message 2 of 8
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Re: Hub 3 Modem Mode + NETGEAR XR500 Speed Cap?

Disable QoS on the Netgear XR500 if enabled see if that helps

Connect a PC to hub in modem mode to do a speed test you may need to power off the hub for 2mins and turning back on unplug replug the Ethernet cable to get a IP.

If speed shows fine connect the PC back to the Netgear XR500 login and find MAC clone option to copy your PC MAC to the router and connect back to the hub.

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Message 3 of 8
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Re: Hub 3 Modem Mode + NETGEAR XR500 Speed Cap?

Hi, 

I've done the disabling of QoS. No change.

I have yet to try the third option, the MAC clone option. Thank you.

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gary_dexter
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Alessandro Volta
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Re: Hub 3 Modem Mode + NETGEAR XR500 Speed Cap?

What speeds do you get if you wire direct to the hub without the Netgear?

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Re: Hub 3 Modem Mode + NETGEAR XR500 Speed Cap?

I have yet to try this, but before, I would get close to 500mb when wired. Lately I have had networks issues in my area, so I turned off netgear and just left it on hub 3 to monitor the performance. 

I'm going to try the speeds in a bit, I'll come and give an update. 

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Re: Hub 3 Modem Mode + NETGEAR XR500 Speed Cap?

Just did a few tests.

Directly connected to the hub I get 400Mbps / 40Mbps

Directly connected to the netgear I get 350Mbps / 37Mbps

Wireless on Hub only devices are connected close to 200Mbps, some higher depending how close they are the hub.

Wireless on Netgear, on 5G Signal, they can barely pass the 24Mbps mark.

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gary_dexter
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Alessandro Volta
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Re: Hub 3 Modem Mode + NETGEAR XR500 Speed Cap?

So it's not a line issue then - it's an issue with the Netgear.

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Message 8 of 8
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Re: Hub 3 Modem Mode + NETGEAR XR500 Speed Cap?

So far it seems that Netgear is at fault, you are right.

I just reset it, and it seems its back to normal, but curious how long it holds.

Thanks for everything.

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